The support page also has an announcements section that may answer questions that users may have regarding things like new cryptocurrency or coin listings and the latest Binance-related news.Īs of April 3, 2018, the support page, as well as the above-mentioned, submit request page are available in English, German, French, Korean, Russian and Chinese (both Mainland Chinese and Taiwanese Mandarin). The frequently asked questions (FAQ) section has many articles on topics like deposits and withdrawals, trading, account access, two-factor authentication, security and miscellaneous issues. While referencing Binance’s support page isn’t a way to contact Binance, it’s possible that users can resolve their issues without even contacting the Binance team by looking to see if the support database has any answers first. Users can also check ’s support page for potential answers to inquiries. The Binance customer support team is working to ensure tickets are responded to and resolved in a timely manner. Transaction PaymentID/Memo/Tag (optional)Īfter submitting requests, users can log in to their Binance account and check the status of their requests through the support page (or just check their email).Transaction Address (or “none” if they don’t have one).Transaction ID (or “none” if they don’t have one).The name of the coin they are having trouble withdrawing.
#BINANCE CONTACT PHONE NUMBER HOW TO#
Type of withdrawal issue (withdrawal missing, not receiving a confirmation email, how to withdraw, withdraw to the wrong address, forgot or wrong tag/memo/PaymentID, other withdrawal issue).Some of these issue types include their own sub-issue types for further specificity and each issue type has its own required fields that users must fill out before submitting a request.įor example, if users need help with Binance withdrawals they should have the following information ready if they want to request customer support: Google Authenticator (two-factor authentication or 2FA).Users are able to contact Binance by submitting a support ticket, which will be answered via email.īinance recommends that users pick the right Issue Type when submitting a ticket to expedite the customer service process.
Here are the ways in which you can contact Binance. With such popularity comes a ton of users who want to contact Binance (BNB) for support and other issues. Altcoins are alternative cryptocurrencies that aren’t Bitcoin. It is especially known for the vast number of altcoin pairings, which number in the hundreds. Though Binance (BNB) is less than a year old, it has rapidly risen through the ranks of cryptocurrency exchanges to become the #1 cryptocurrency exchange by 24-hour trading volume.
0 kommentar(er)
